Terms of service

Terms of Service

Last Updated: [Insert Date]

Welcome to Everbound. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

Everbound is an online stationery and lifestyle brand offering thoughtfully designed products including notebooks, planners, tote bags, gift bundles, and other stationery accessories.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to make purchases.

3. Products

We strive to display our products as accurately as possible.

Please note:

Colours may vary slightly due to monitor or mobile device settings.
Product dimensions are approximate.
Lifestyle images may contain decorative props used for styling purposes only.

Unless specifically stated otherwise, only the products listed in the product description are included with your purchase.

4. Pricing

All prices are displayed in the applicable currency and are subject to change without prior notice.

We reserve the right to correct pricing errors at any time.

5. Orders

Once an order has been placed, you will receive an order confirmation email.

Acceptance of your order occurs once payment has been successfully processed and your order has been prepared for dispatch.

We reserve the right to cancel or refuse any order due to:

Pricing errors
Suspected fraud
Product unavailability
Payment issues

If an order is cancelled after payment has been received, a full refund will be issued.

6. Payments

We accept payment through Shopify's supported payment providers.

Your payment information is securely processed by our payment providers. Everbound does not store your payment card information.

7. Shipping

Delivery times are estimates only and may vary depending on your location and courier services.

Everbound is not responsible for delays caused by:

Courier companies
Customs clearance
Public holidays
Weather conditions
Events outside our reasonable control

Risk in the products passes to you once your order has been delivered.

8. Returns & Exchanges

Please refer to our Returns & Exchanges Policy for complete details regarding refunds, returns, exchanges, and damaged goods.

9. Intellectual Property

All content on this website, including but not limited to:

Product designs
Product photography
Logos
Graphics
Text
Branding
Website content

is the property of Everbound and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

10. User Conduct

You agree not to:

Use this website for unlawful purposes.
Attempt to interfere with the operation or security of the website.
Upload malicious software or harmful code.
Submit false or misleading information.

11. Product Availability

Products are subject to availability.

We reserve the right to discontinue products or limit quantities at any time without notice.

12. Limitation of Liability

To the maximum extent permitted by law, Everbound shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in that policy.

14. Accuracy of Information

While we make every effort to ensure the information on our website is accurate, we cannot guarantee that all descriptions, pricing, or other content is free from errors.

We reserve the right to correct errors without prior notice.

15. Third-Party Services

Our website may contain links to third-party websites or services.

Everbound is not responsible for the content, policies, or practices of any third-party websites.

16. Force Majeure

Everbound shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, strikes, internet outages, pandemics, or courier disruptions.

17. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts, unless otherwise required by applicable consumer protection laws.